Overview
Human Rights Assistant Manager – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value. We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.
All the details
This is an opportunity to make a meaningful impact on people’s lives in global supply chains by helping deliver our Human Rights strategy. To be successful, you’ll bring some previous experience in human rights or ethical trade, ideally within a corporate or supply chain setting, along with the confidence to work with complex data and diverse stakeholders. If you have this background and a passion for driving positive change, you’ll find this role both challenging and rewarding.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you’ll do
- Deliver key elements of the M&S Food Human Rights strategy, focusing on our ‘protect’ pillars and supporting ‘enhance’ programmes over time.
- Manage the M&S worker voice programme, collaborating with delivery partners and suppliers to embed insights into programming.
- Support the Human Rights Due Diligence process, including supplier communication, assessment and progress tracking.
- Support with issue management, investigation processes and close out and responsible for management of monitoring system
- Work across defined product categories to identify and mitigate human rights risks, supporting technical and commercial colleagues in those category areas and engaging with suppliers
- Engage with stakeholders and integrate supplier performance data into reporting and due diligence processes.
Who you are
- Passionate about business and human rights
- Some experience in human rights or ethical trade, ideally within a corporate or supply chain context.
- Skilled in analysing and synthesising quantitative and qualitative data.
- Highly organised with excellent attention to detail.
- A confident communicator, able to build relationships with diverse internal and external stakeholders.
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.













