Overview
Regional Repairs Manager (Disrepair) – Nottingham, NG9 1LA
Regional Repairs Manager (Disrepair) – Nottingham
Known internally as Regional Property Manager
£55,580 – £58,505We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in Nottingham/East Midlands.
What you’ll need to succeed
You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPI’s.
Strong leadership skills and background in managing a multifaceted repairs team
Management of disrepair cases with experience presenting as an expert witness in disrepair hearings
Experience of Contract/Project Management (essential)
Experience of working in Social Housing, Building Surveying, or a regulated field
History of dealing with customers from different backgrounds, and delivering a positive and transparent service
Experience of analysing customer feedback to achieve service improvements
Attention to detail and accuracy in reporting
Experience of working with external stakeholders
Experience of dealing with customers and responding to customer enquiries on the phone and in writing
Budget management – adhering to budget set and managing expectations
Strong Leadership skills and the ability to manage a varied and demanding workforce
A self-starter who isn’t afraid of challenge
Must have car and business insurance.
Desirable
Housing Experience or working in a related field
To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
